Effective Date: 2 August 2026 Website: jvrsecurity.co.za

JVR Security Services (“JVR Security”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information that you provide to us.

This Privacy Policy explains how we collect, use, store, protect and process personal information when you visit our website, communicate with us, request information, enquire about our services, or otherwise interact with JVR Security.

This Policy is intended to comply with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.

1. WHO WE ARE

JVR Security Services is a South African security services provider offering security-related services to individuals, businesses, organisations and other clients.

For purposes of applicable data protection legislation, JVR Security may act as the responsible party in relation to personal information collected through this website and our business operations.

Company Name: JVR Security Services
Website: jvrsecurity.co.za
Email: info@jvrsecurity.co.za
Telephone: 064 112 3476
Physical Address: Ground Floor 03, Fairway House, Fair Way Close, Goodwood, 7460

2. INFORMATION WE MAY COLLECT

Depending on how you interact with our website and services, we may collect information such as:

• Your name and surname;
• Telephone or mobile number;
• Email address;
• Physical or postal address;
• Company or organisation name;
• Information relating to your security requirements;
• Details contained in an enquiry or service request;
• Information supplied when requesting a quotation;
• Information provided when contacting us by telephone, email or online forms;
• Website usage information;
• IP address and general technical information;
• Browser type and device information;
• Information collected through cookies or similar technologies.

We will endeavour to collect only information that is reasonably necessary for the particular purpose for which it is required.

3. HOW WE COLLECT INFORMATION

We may collect personal information when you:

• Complete an enquiry or contact form on our website;
• Request a quotation;
• Contact us by telephone, email, WhatsApp or other communication channels;
• Request information about our security services;
• Enter into an agreement with us;
• Communicate with our employees or representatives;
• Visit or interact with our website;
• Subscribe to communications from us;
• Otherwise voluntarily provide information to us.

We may also automatically receive limited technical information when you visit our website, depending on the website’s configuration, hosting environment, analytics tools and cookies.

4. WHY WE USE YOUR INFORMATION

We may process your personal information for legitimate business purposes, including:

• Responding to enquiries;
• Providing quotations;
• Assessing your security requirements;
• Providing and managing security services;
• Communicating with clients and prospective clients;
• Managing contractual relationships;
• Processing service requests;
• Providing customer support;
• Maintaining business records;
• Improving our website and services;
• Monitoring website performance and security;
• Preventing fraud, abuse or unlawful activity;
• Complying with legal and regulatory obligations;
• Sending relevant business communications where permitted by law.

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, unless permitted or required by applicable law.

5. MARKETING COMMUNICATIONS

Where permitted by applicable law, JVR Security may use your contact information to communicate with you regarding our services, promotions, security information or other relevant business communications.

Where required, we will obtain appropriate consent before sending direct electronic marketing communications.

You may request that we stop sending you marketing communications at any time.

6. SHARING YOUR INFORMATION

We will not sell, rent or trade your personal information.

We may disclose personal information where reasonably necessary for legitimate business purposes, including to:

• Employees and authorised representatives of JVR Security;
• Service providers assisting us with website hosting, information technology, communications or other business functions;
• Professional advisers where reasonably necessary;
• Law enforcement or regulatory authorities where required or permitted by law;
• Other parties where disclosure is necessary to provide a service you have requested or where you have otherwise authorised the disclosure.

Where appropriate, we will take reasonable steps to ensure that third parties who process personal information on our behalf maintain appropriate confidentiality and security safeguards.

7. SECURITY OF PERSONAL INFORMATION

JVR Security takes reasonable and appropriate technical and organisational measures to protect personal information against:

• Unauthorised access;
• Loss;
• Misuse;
• Destruction;
• Unauthorised disclosure;
• Alteration; and
• Other unlawful processing.

However, no electronic transmission or internet-based storage system can be guaranteed to be completely secure.

You should therefore exercise appropriate caution when transmitting confidential information over the internet.

8. RETENTION OF INFORMATION

We will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

Different categories of information may be retained for different periods depending on legal, contractual, accounting, operational or other legitimate requirements.

When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

9. COOKIES

Our website may use cookies or similar technologies to improve functionality, analyse website traffic, remember preferences and enhance the user experience.

Cookies are small data files stored on your device when you visit certain websites.

You may configure your browser to reject or restrict cookies. Please note that disabling certain cookies may affect the functionality of parts of the website.

10. THIRD-PARTY WEBSITES

Our website may contain links to websites, platforms or services operated by third parties.

JVR Security does not control the privacy practices, security or content of those third-party websites.

We encourage users to review the privacy policies of any third-party website they visit.

JVR Security cannot accept responsibility for the processing of personal information by third-party websites.

11. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information that we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information where legally permissible;
• Object to certain processing of your personal information;
• Withdraw consent where processing is based on consent;
• Request information regarding how your personal information is being processed;
• Lodge a complaint concerning the handling of your personal information.

Requests may be submitted using the contact details provided below.

We may need to verify your identity before processing certain requests.

12. CHILDREN’S INFORMATION

Our website is not specifically directed at children.

We do not knowingly collect personal information from children where such collection would be unlawful.

If you believe that a child has provided personal information to us without appropriate consent or authorisation, please contact us so that we can investigate and take appropriate action.

13. CHANGES TO THIS PRIVACY POLICY

JVR Security may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology or applicable legislation.

The updated version will be published on this webpage and will become effective from the date indicated at the beginning of the Policy.

We encourage users to periodically review this page.

14. CONTACT US

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern regarding the handling of your personal information, please contact us:

JVR Security Services
Email: info@jvrsecurity.co.za
Telephone: 064 112 3476
Address: Ground Floor 03, Fairway House, Fair Way Close, Goodwood, 7460

15. INFORMATION REGULATOR

If you believe that your personal information has been handled unlawfully and you are unable to resolve the matter directly with JVR Security, you may have the right to lodge a complaint with the South African Information Regulator.

Information Regulator (South Africa)
Website: inforegulator.org.za
Email: enquiries@inforegulator.org.za
Telephone: 010 023 5200

The Information Regulator is the independent authority responsible, among other functions, for monitoring and enforcing compliance with POPIA and PAIA in South Africa.

Last Updated: 2 August 2026